Despite widespread fears that artificial intelligence could automate jobs and reduce employee wages, Nvidia CEO Jensen Huang ...

Research suggests the reality of AI in the workplace is more complex than either complete job displacement or simple ...

Artificial intelligence is starting to have a profound effect on work and employment, though some believe much human labour ...

NYU's Scott Galloway has a few metaphors to help workers make sense of the sweeping changes AI is bringing to the workplace.

AI Provides Measurable Cost Savings and Positive Impact on CSAT within the contact centre, Despite Employee Hesitancy Content ...

In 2025, the subtle impact of AI on job descriptions is shaping hiring dynamics in ways that are nuanced but deeply influential. It’s not just about faster recruiting or automated screening—it’s about ...

Content Guru Research Reveals Growing ROI from AI Adoption in CX. Content Guru, a leading global provider of enterprise cloud ...

White House AI czar David Sacks has downplayed the potential impact of artificial intelligence adoption on employment, ...

Is AI coming to take your job? While tech CEOs are issuing dire warnings, many experts remain unconvinced about any immediate ...

The job market is undergoing a transformation in 2025, with the evolutions of previous years accelerated by significant ...

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...