A DoorDash customer has put his delivery driver on blast for saying that his 30 percent tip on a $15 order was not enough based on his 'nice house.' Dr. Ethan Melillo was stunned when he received ...

A DoorDash customer was left unnerved after receiving a mysterious refund from the delivery service. Matty, from Los Angeles, had placed what seemed to be a standard order. Yet, surprisingly ...

Experts have advised customers to follow general tipping guidelines and tip DoorDash drivers around 15 to 20 percent of their final bill.

Eventually, this customer did end up reporting the driver to get his $65 refund but re-emphasized in the comments that he’d desperately hoped it didn’t put the man out of a job. Nearly 14% of ...

A DoorDash customer has shared the unsettling message he received telling him his order had been refunded. Taking to X, Matty from Los Angeles, US, said his order "seemed really normal".

DoorDash customers often receive these images from delivery drivers via text message to show that the "Dashers" have fulfilled the orders. Jager, however, has doubts about the extent to which ...

DoorDash is one of the world’s largest local commerce platforms with more than 42 million customers in 30 countries, delivering to homes across urban, suburban and rural areas.

A DoorDash customer was left baffled after receiving a chilling message saying his order had been refunded. Matty from Los Angeles shared his experience on X, explaining that everything about his ...

“I am a female DoorDash driver in my 40s and I have never been treated so badly in my life. I have a university degree and have been a store manager at Myer in charge of 300 staff,” one said.

For example, if a customer tipped $6, DoorDash only contributed $4, meaning the Dasher still received only $10. 63,000 Dashers are affected.

DoorDash actually isn’t the first delivery service to offer buy now, pay later options. GrubHub has been working with Klarna to offer its customers flexible payment options on their orders.

DoorDash settled on the customer-first approach by choosing to refund all the customers after a service meltdown during a Stanford football game, at the cost of 40% of the founder’s bank balances.