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Social Security agrees to customer-service audit after Elizabeth Warren meets with commissioner
The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.
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The 'unbanked' population will stop the strongest change in Social Security in September
In a significant policy shift, the Social Security Administration (SSA) has decided to continue issuing paper checks, ...
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Social Security makes major decision for beneficiaries who receive paper checks
Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...
Social Security Administration quietly corrects blog on taxation of benefits — but confusion persists
The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...
Social Security retreats from plan to eliminate paper checks for beneficiaries
The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...
Social Security Administration backtracks on decision to end paper checks, reports say
The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...
Mass. Sen. Warren scores sitdown with Trump’s Social Security boss; seeks answers on privatization
"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...
Earthquake at Social Security: SSA backs down on plan to eliminate paper checks - What happens then?
In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...
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Social Security wait times could get quicker; Here’s why
According to the Social Security Administration, thanks to new technology, customers could see a faster process over the ...
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Elizabeth Warren Probes Staffing Shortage And Backlog At Social Security
WASHINGTON — Sen. Elizabeth Warren (D-Mass.) wants details about the Social Security Administration’s pending retirement claims and how many staff are left to sort through the growing backlog. In a ...