Research suggests the reality of AI in the workplace is more complex than either complete job displacement or simple ...

If you’ve worried that AI might take your job, deprive you of your livelihood, or maybe even replace your role in society, it ...

Artificial intelligence is starting to have a profound effect on work and employment, though some believe much human labour ...

As AI’s impact on businesses’ operations grows, so too does the need to maintain the integrity and availability of the data ...

In 2025, the subtle impact of AI on job descriptions is shaping hiring dynamics in ways that are nuanced but deeply influential. It’s not just about faster recruiting or automated screening—it’s about ...

BT Group chief executive Allison Kirkby said advances in artificial intelligence could deepen significant job cuts under way at the British telecoms company, the Financial Times has reported.

OpenAI CEO Sam Altman warns of AI and humanoid robots disrupting jobs faster than ever. He also reveals details on the $500 ...

AI Provides Measurable Cost Savings and Positive Impact on CSAT within the contact centre, Despite Employee Hesitancy Content ...

Content Guru Research Reveals Growing ROI from AI Adoption in CX. Content Guru, a leading global provider of enterprise cloud ...

White House AI czar David Sacks has downplayed the potential impact of artificial intelligence adoption on employment, ...

BT Group CEO Allison Kirkby signalled job cuts could be on the horizon for the operator as AI streamlines operations, FT ...

Forrester analyst Christina McAllister believes that Klarna underestimated the complexity of its customer service while ...